Community Development

CitizenServe Online Software

As of Monday, December 11th, 2023, the Village of Matteson Community Development Department will utilize a new online software service called CitizenServe.

Applying for Contractor License and Registration, Building Permits, Inspections (including Existing Structural Inspections (ESI)), Special Use Permit (SUP), Planned Unit Development (PUD), Outdoor Dining Applications, Site Plan Applications, etc. will now be completed utilizing this new software. Go to to register.

Through this system, the applicant can submit, upload documents, and make online payments. We are excited to make this much-needed transition and look forward to serving the public more efficiently.

If you have any questions, please let us know.

The Community Development Department of the Village of Matteson has divisions consisting of Building Services, Planning, and Engineering.

The Community Development Department is primarily responsible for Building Permits, Construction Inspections, Property Maintenance Enforcement, Structural Plan Review, Zoning Administration and Enforcement, Current and Long-Range Planning, Engineering Construction Plan Review and Inspection, and Engineer-related Permits.

The Community Development Department strives to carry out its responsibilities based on the health, welfare, and safety of those who live, work, and visit Matteson. The Department is dedicated to providing the best possible public service with integrity, fairness, and compassion. Our philosophy of teamwork and collaboration is championed by our shared values of accountability, respect for diversity & the environment, professionalism, responsiveness, quality of work, positive attitude, and commitment.

J.U.L.I.E. - The Joint Utility Locating Information for Excavators: 811. This is a FREE utility locating service. Call at least 48 hours before digging on your property for any reason. Violators are subject to stiff fines and penalties.


*January 2024 update. Attention ProChamps users. Please click here to view the memo regarding ProChamps's current status.


Ernest R. Roberts III
Community Development Director

Contact Ernest R. Roberts III: Email
Community Development: 708-481-8313
Fax Number: 708-748-2326