Code Enforcement

CitizenServe Online Software

As of Monday, December 11th, 2023, the Village of Matteson Community Development Department will utilize a new online software service called CitizenServe.

Applying for Contractor License and Registration, Building Permits, Inspections (including Existing Structural Inspections (ESI)), Special Use Permit (SUP), Planned Unit Development (PUD), Outdoor Dining Applications, Site Plan Applications, etc. will now be completed utilizing this new software. Go to to register.

Through this system, the applicant can submit, upload documents, and make online payments. We are excited to make this much-needed transition and look forward to serving the public more efficiently.

If you have any questions, please let us know.

Property Maintenance

As it relates to property maintenance, Code Enforcement is concerned with four major objectives: public health and safety, education, public service, and community appearance. The Code Enforcement Division ensures that all environmental nuisances in residential and commercial neighborhoods are eliminated and that substandard and deteriorated structures become compliant with minimum property maintenance code requirements. The Property Maintenance Inspector addresses items such as tall grass/weeds (6 inches or greater), deteriorated houses, address numbers, yard maintenance, outdoor storage, inoperable vehicles, and garbage/refuse storage.

Existing Structure Inspections (ESI)

An existing structure inspection is required for all existing residential and non-residential structures or tenant spaces upon change of use, change of ownership, or change of tenancy. This inspection will be conducted by representatives from Building Services and the Matteson Fire Department. These inspections will inform the potential buyer/lessee of any code violations or repairs necessary to bring the property up to code. Once this inspection is complete, occupancy certificates will be issued, and/or building permits will be issued for any remodeling or additions that the new owner or tenant has applied for. 

For anyone selling a house, the Village requires the seller to apply for an (ESI) Existing Structure Inspection. In the event the inspection fails, the seller must provide a list of code violations to the buyer and the buyer must sign an As-Is Affidavit stating they are buying the house As-Is (taking responsibility for those violations), or the seller must correct all violations and call for a reinspection prior to closing. 

ESI applications are available at the Village Hall. 

Contact Information:

Letitia Syas
Code Enforcement Administrative Assistant

Christopher Bielefeld

Senior Code Enforcement Inspector

Marcia Hollis-Bratcher
Senior Code Enforcement Inspector

Louis Green
Senior Code Enforcement Inspector

Monday - Friday: 8:00 am to 4:00 pm          
Phone: 708-481-8313
Fax Number: 708-748-2326


Doc app

Document Center

The Document Center provides easy access to public documents. Click on one of the categories below to see related documents or use the search function.

Categories always sorted by seq (sub-categories sorted within each category)
Documents sorted by SEQ in Ascending Order within category

Code Enforcement Documents9 documents

Code Enforcement Applications3 documents

  • ESI Affidavit
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  • ESI Commercial Application
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  • ESI Residential Application
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Code Enforcement Resources6 documents

  • Commercial Business Property Maintenance Guide
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  • ESI Guidelines
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  • ESI Tip Sheet Property Sales Procedures
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  • Property Maintenance FAQs
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  • Residential Guide to Property Maintenance
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  • 2018 International PM Code
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