Utility Bill Information
Customer Service Information:
- Payment or Collections: 708-283-4790
- Change Billing Information: 708-283-4790
- Moving/Final Bill: 708-283-4790
- Questions on Water Usage: 708-283-4790
Water Emergency: After Hours, Weekends, Holidays & Recycling/Special Pickup: 708-748-1564
Water: $8.91 per 100 cubic feet of water consumption Sewer: $2.00 line charge plus $1.75 per 100 cubic feet of water consumption (per billing cycle) Scavenger: $23.12 per month. Scavenger Administrative Fee: $2.00 per month Storm Water Fee: $7.00 per month (residential rate)
Past Due Charges & Shut-Off Procedure:
ATTENTION WATER BILLING CUSTOMERS
Pursuant to the Village Board Meeting on March 2, 2015, as well as village ordinance 52.31, effective immediately - prior to May 15, 2015, all water bills with past due balances must be paid in full. Failure to pay past due amounts will result in water service interruption. From this point on, all accounts must be settled within the billing period.
Guidelines for Payment:The Village of Matteson accepts the following forms of payment: Business or personal check (from USA bank accounts only), money order, and credit/debit card (Visa/MC/AmEx/DIS). The Village of Matteson accepts money orders denominated only in United States Dollars. Any other form of payment will be denied. The Village of Matteson does not accept temporary checks or starter checks. Personal checks must have the imprinted name of the checking account holder and possess a check number greater than 300.
Returned checks will be subject to a $35.00 returned check processing fee.
High Water Bill:In most instances, higher than normal water usage is caused by undetected leaks in the flush tank of the toilets, as these are not visible to the homeowner. We suggest checking your flush tanks periodically.
To Pay Bill by Mail or by Online:Please use the envelope enclosed in your bill and allow 7 working days for mail delivery. Or pay directly with the online bill payment services: Water Bill Online Payments