Planning Division
CitizenServe Online Software
As of Monday, December 11th, 2023, the Village of Matteson Community Development Department will utilize a new online software service called CitizenServe.
Applying for Contractor License and Registration, Building Permits, Inspections (including Existing Structural Inspections (ESI)), Special Use Permit (SUP), Planned Unit Development (PUD), Outdoor Dining Applications, Site Plan Applications, etc. will now be completed utilizing this new software. Go to www.citizenserve.com/matteson to register.
Through this system, the applicant can submit, upload documents, and make online payments. We are excited to make this much-needed transition and look forward to serving the public more efficiently.
If you have any questions, please let us know.
The Planning Division of the Community Development Department is responsible for current planning, comprehensive planning and interpreting and enforcing the zoning ordinance, overseeing proposed rezoning, annexations, and variances, reviewing site plans, subdivision plans, and new development proposals as they relate to the overall growth of the community.
Our comprehensive planning responsibilities include planning research and long-range use planning. We carry out this responsibility by working with the Plan Commission, the Board of Trustees, other Village Commissions, and concerned citizens to develop and implement long-range plans. The long-range vision for Matteson is contained within the Matteson Comprehensive Plan.

Document Center
The Document Center provides easy access to public documents. Click on one of the categories below to see related documents or use the search function.
Documents sorted by HEADER in Ascending Order within category
Planning Division Documents21 documents
Planning Resources16 documents
- 2018 International PM Code
- Complete Streets Policy
- Design Guidelines
- Development Review Process Guide
- Donation Box Policy
- Land Use Intensity Map
- MAT Development Engineering Review Process
- Outdoor Dining Application Checklist
- Outdoor Dining Ordinance 06-21-2021
- Outdoor Dining Permitted Use
- Plan Review Checklist
- Planning Fees
- PUD Ordinance
- Set-Back Table (R1-R&)
- Sign Ordinance
- Small Wireless Facilities Ordinance Permit Requirements